Head of
Digital Product

About the job

MR MARVIS is seeking an experienced, commercial and analytical Head of Digital Product to take its digital experiences to the next level. 

We like to be in a position where we become better in making more impactful decisions with regards to priorities for our e-commerce store and the digital -consumer facing- roadmap. We have worked with tools like Contentsquare and Hotjar in the past but lacked the experience, time and engineering/design resources to find a decent return on the investment. Currently we are in a much better position with regards to engineering/design resources so it’s time to bring a Head of Digital Product on board to shape the direction of our digital environments, increase the pace (and impact) of AB testing, and manage and grow the Digital Product team.

The vast majority of our business is happening online, but we are also opening physical stores (currently we have 13 open stores). As a result customers expect a seamless integration between online and offline. Examples include: online visitors wondering whether this product is on stock in-store or online customers coming to the physical store to return their order. Next to improving the digital experience / increasing the online conversion rate, you will integrate the online and offline experience into an omnichannel customer journey. 

About MR MARVIS 

MR MARVIS is a fast-growing Amsterdam-based online menswear brand that is fully dedicated to delivering the perfect shorts & trousers. After a successful launch in 2016 it has become the #1 shorts brand in the Netherlands! Expanding quickly, with physical stores across Belgium, Germany, the Netherlands and online presence in France, Spain, UK and Italy.

Our mission is to share positive energy around the world and make people feel marvellous. We do so by creating iconic designs, offering best-in class service and driving conscious decisions for people and the planet.

As a clothing brand, we want to take responsibility for the impact we have on the world. We aim for timeless design, conscious choices for more sustainable materials and local European production (handmade in Portugal) - in short we are an advocate of “slow fashion”. That is why we are working every day to reduce our emissions and create value for everyone who comes into contact with MR MARVIS. Therefore, we are proud to have become a Certified B Corporation (B Corp) . As a B Corp, MR MARVIS is part of a global community of businesses that meet high standards of social and environmental impact.

Being a force for good goes beyond producing- and selling sustainably, in the end it’s about people. In line with our mission, we participate in several charity and voluntary activities that in most cases focus on the people who sometimes feel a little less marvellous. Examples include: our employees visit elderly homes and dance with elderly who too often feel lonely, our employees help renovate homes for homeless people, and every year we participate in (and donate to) a charity campaign against child cancer (KiKa).

It is also reflected in various HR choices we’ve made so far: good pension plans and disability insurances, learning & development budgets, trainings & inspirational talks, daily healthy catered lunch (on the house), matching employees donations, monthly sport budget, free access to coaches & psychologists, and much more. 

What you'll do

• Shape a strong commercially driven strategy that a) improves our online business performance and b) enhances a seamless integration between our online and offline channels (omnichannel). 

• Lead and develop the Digital Product Team: Manage and mentor a multidisciplinary team consisting of product managers, UI/UX designers, and merchandisers to achieve our business objectives.

• Own the Digital Product Roadmap: Define, communicate, and execute the digital product roadmap, ensuring timely delivery of new features and improvements.

• Strategize Development Priorities: Collaborate with your team, the Technical Director, Head of E-Commerce, management and other departments to prioritise development tasks that optimise the conversion rate and/or enhance the user experience.

• Oversee the UI/UX Design Process: Drive the end-to-end design process, from concept to execution, ensuring that our digital products are intuitive, engaging, and align with our brand identity.

• Stakeholder Management: Act as the key liaison between technical teams, stakeholders, and management, effectively translating business needs into actionable plans and a prioritised roadmap.

• A/B Testing and CRO: Lead the strategy and implementation of A/B tests to continuously improve conversion rates and overall website performance.

• Digital Analytics: Utilise analytics tools (e.g. Google Analytics. Contentsquare, Mixpanel, Posthog, Hotjar) to monitor website metrics, understand user behaviour, evaluate A/B tests, and inform strategic decisions.

• User Testing: Oversee user testing processes to gather critical insights for ongoing product and experience enhancements.

• Develop and execute Merchandising Strategies -including content localisation- to maximise product visibility, sales, conversion rates, and customer satisfaction.

• Stay ahead of Industry Trends: Keep abreast of the latest e-commerce and digital product trends, integrating best practices and innovative solutions to keep us ahead of the curve.

Our (current) stack

• Shopify Plus (OMS/PIM)

• Sanity CMS

• Next.js

• Vercel

• PostgreSQL

• Redis

• Cloudflare

• OpenAI

• Google Cloud Platform

• Google Tag Manager

• Klaviyo

• PostHog

• Google Analytics 4

• Playwright

• GitHub

• Odoo ERP

• Patchworks (iPaaS)

• Figma for UI/UX design

What you'll bring

• At least 8 years of experience in e-commerce and digital product management (e.g. product owner, product manager, e-commerce manager), with at least 2 years in a leadership role managing cross-functional disciplines (UI/UX design, CRO, merchandising, digital analytics, user testing).

• Ability to develop and execute a strategic vision for digital products that aligns with overall business objectives.

• Strong verbal and written communication and project management skills are a must-have for this role, you are capable of influencing and collaborating with stakeholders at all levels.

• Passionate about delivering exceptional user experiences and adept at understanding and enhancing the customer journey.

• Proficient in digital product and e-commerce analytics platforms, you leverage both business- and digital product data/insights to inform decisions, identify new business opportunities, and drive commercial success.

• Understanding of UI/UX principles with a proven track record of overseeing successful digital design projects.

• Proven track record of leading and motivating teams, fostering a culture of collaboration and continuous improvement.

• Comfortable navigating a fast-paced, dynamic environment with the ability to manage multiple projects and priorities simultaneously.

What you'll get

Like every great employer we offer you a competitive salary and the following benefits;

• 25 vacation days;

• A pension scheme, because later is also important;

• Mobility allowance in case you live outside of Amsterdam;

• All equipment needed to set you up success;

• Daily free & fresh lunch served at the office;

• 25% discount on the entire MR MARVIS collection;

• Monthly "wellness budget" to use for ClassPass, Swapfiets and several gyms;

• Free unlimited access to OpenUp (coaches/psychologists) and Meditation Moments (meditation app);

• Personal development opportunities to help you grow and excel in your role;

• Hybrid working with an inspiring office in the heart of Amsterdam.

• Working in a fun, international team at a fast-growing scale-up;

• Amazing team events and weekly Friday drinks with your colleagues.

MR MARVIS is an equal opportunity employer. We are committed to nurturing an inclusive environment for all current and potential employees. A diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at MR MARVIS.